.crm-card-title { display:flex; align-items:flex-start; justify-content:space-between; gap:1rem; margin-bottom:1.25rem; }
.crm-card-title h2 { margin-top:.55rem; }
.crm-conversation { display:grid; gap:.8rem; max-height:620px; overflow:auto; padding:.25rem; }
.crm-message { max-width:86%; padding:1rem 1.1rem; border-radius:14px; background:#f5f7fa; }
.crm-message.customer { justify-self:end; border-bottom-left-radius:4px; background:rgba(236,50,55,.08); }
[dir="ltr"] .crm-message.customer { border-bottom-left-radius:14px; border-bottom-right-radius:4px; }
.crm-message.expert { justify-self:start; border-bottom-right-radius:4px; background:#eef3f8; }
.crm-message header { display:flex; justify-content:space-between; gap:1rem; margin-bottom:.5rem; }
.crm-message header small { color:#9298a0; font-size:.68rem; }
.crm-message p { margin:0; color:#555b63; line-height:1.9; }
.crm-compose { display:grid; gap:.75rem; margin-top:1.25rem; padding-top:1.25rem; border-top:1px solid var(--ref-line); }
.crm-compose .btn { justify-self:end; }
.invoice-card { display:grid; gap:.55rem; margin-bottom:.75rem; padding:1rem; border:1px solid var(--ref-line); border-radius:10px; background:#fafbfc; }
.invoice-card > span,.invoice-card > small { color:var(--ref-muted); }
.danger-zone { border-color:rgba(220,53,69,.25)!important; background:rgba(220,53,69,.025); }
@media(max-width:575.98px){.crm-message{max-width:96%}.crm-card-title{flex-direction:column}.crm-compose .btn{width:100%}}